about us
You’ve found the best place in town for reliable, friendly, and effective Residential IT services! Our expert technicians are trained and A+ certified on the latest tools and techniques to solve your technology problems. We don’t speak over your head with ‘geek-speak’ and we only employ the most professional, experienced, and friendly technicians with a sense of urgency to solve your problems fast.
Little Dog Tech has the knowledge and experience, plus a comprehensive portfolio of products and services to help you keep your technology up and running when you need it to be.
We are proud to provide enterprise-level services for home and office such as:
- Server and workstation design, sales, implementation, and support.
- Centrally monitored and managed Antivirus & Anti Malware protection.
- Remote trouble monitoring for critical issues such as imminent hard drive failure.
- Web filtering to keep your employees productive and your business safe.
- Secure on-site and cloud-based HIPAA-compliant backups to keep your data safe in the event of a disaster.
- Microsoft Office 365 Advanced Communications and Collaboration for maximum security and efficiency.
- Help Desk services for quick troubleshooting and repair to keep your business running smoothly.
Best of Des Moines
Meet the Team
Paul Schwegler
President & Founder
Paul is the original founder and president of the company. He has spent the last 25 years immersed in the world of technology and can’t wait to help you get to the bottom of your technology issues. With a wide range of skills ranging from computer repair to network and server infrastructure design, Paul can help organize, streamline, and secure your technology for maximum performance and reliability while maintaining an efficient investment.
Nicole Schwegler
Vice President & Founder
If a company has a heartbeat, Nicole is it! Behind the scenes, she pulls the strings, keeps employees and clients happy, and keeps the business running. She is the bright smile that lights up the room and bakes the cookies for the Holiday baskets. She also snaps the whip when it needs snapping! Nicole wears many hats. Among them are Mother of three, Scouting board member, Den mom, PTO President, Realtor, and business owner of two businesses!
James White
Lead Technician
James is our most tenured employee and Lead Technician. He works with Paul in the background to make sure that every ticket is handled, every problem is fixed right, and customers are delighted with their service! James handles some of our largest clients daily and is skilled in network design, server administration, O365 administration and migration, and too many other things to list! There’s a good chance if you have worked with Little Dog Tech in the last decade, James has come to the rescue!
Steven Washington
Business Support Technician
Steven brings the expertise and experience of corporate IT from the finance industry. He works with some of our largest clients to solve complex problems with everything from their workstations to Azure Architecture. If you call Steven, you can be assured that he will be there ASAP to fix your issue and leave it working better than before!
Edward Reynolds
Business Support Technician
Ed has been with Little Dog Tech for almost as long as James. Starting in the residential department, his acumen for problem solving and customer service promoted him to a role in the commercial department. Quick to jump in and fix issues, Ed is a valuable asset to have in your corner!
Marc Kerns
Residential Support Technician
As our most experienced employee in the residential department, Marc knows the ins and outs of desktops, laptops, all-in-ones, and custom-built machines! Got a virus? He’ll squash it! Got a cracked screen? Consider it fixed! Marc has the knowledge and experience to take your computer from a slow, laggy problem to a clean, lean machine!
Adam Pence
Residential Support Technician
Adam is the other half of our excellent residential department. He is always up for taking on the unknown and is eager to help you with your technology problems. He has a knack for puzzles, multitasking, and bending technology to his will! If you need help taming your wild computer, Adam is up for the challenge!
Jessica Drury
Administrative Assistant
When you call Little Dog Tech, chances are Jessica is the first person you will talk to. She is the cheerful voice behind the phone, ready to help you connect to the right tech, pay an invoice, or help you in any way she can!
Paul Schwegler
President & Founder
Paul is the original founder and president of the company. He has spent the last 25 years immersed in the world of technology and can’t wait to help you get to the bottom of your technology issues. With a wide range of skills ranging from computer repair to network and server infrastructure design, Paul can help organize, streamline, and secure your technology for maximum performance and reliability while maintaining an efficient investment.
Nicole Schwegler
Vice President & Founder
If a company has a heartbeat, Nicole is it! Behind the scenes, she pulls the strings, keeps employees and clients happy, and keeps the business running. She is the bright smile that lights up the room and bakes the cookies for the Holiday baskets. She also snaps the whip when it needs snapping! Nicole wears many hats. Among them are Mother of three, Scouting board member, Den mom, PTO President, Realtor, and business owner of two businesses!
James White
Lead Technician
James is our most tenured employee and Lead Technician. He works with Paul in the background to make sure that every ticket is handled, every problem is fixed right, and customers are delighted with their service! James handles some of our largest clients daily and is skilled in network design, server administration, O365 administration and migration, and too many other things to list! There’s a good chance if you have worked with Little Dog Tech in the last decade, James has come to the rescue!
Steven Washington
Business Support Technician
Steven brings the expertise and experience of corporate IT from the finance industry. He works with some of our largest clients to solve complex problems with everything from their workstations to Azure Architecture. If you call Steven, you can be assured that he will be there ASAP to fix your issue and leave it working better than before!
Edward Reynolds
Business Support Technician
Ed has been with Little Dog Tech for almost as long as James. Starting in the residential department, his acumen for problem solving and customer service promoted him to a role in the commercial department. Quick to jump in and fix issues, Ed is a valuable asset to have in your corner!
Marc Kerns
Residential Support Technician
As our most experienced employee in the residential department, Marc knows the ins and outs of desktops, laptops, all-in-ones, and custom-built machines! Got a virus? He’ll squash it! Got a cracked screen? Consider it fixed! Marc has the knowledge and experience to take your computer from a slow, laggy problem to a clean, lean machine!
Adam Pence
Residential Support Technician
Adam is the other half of our excellent residential department. He is always up for taking on the unknown and is eager to help you with your technology problems. He has a knack for puzzles, multitasking, and bending technology to his will! If you need help taming your wild computer, Adam is up for the challenge!
Jessica Drury
Administrative Assistant
When you call Little Dog Tech, chances are Jessica is the first person you will talk to. She is the cheerful voice behind the phone, ready to help you connect to the right tech, pay an invoice, or help you in any way she can!